Cancellation Policy
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Cancellation Timeframe:
- Customers may cancel their order within 24 hours of placing it for a full refund.
- Orders cancelled after 24 hrs but within 3 days of placing the order will get refund of 10%.
- Orders cancelled after 3 days will get no-refunds.
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Refund Eligibility:
- Full refunds will be provided for cancellations made within the 24-hour window.
- orders cancelled after 24 hrs but within 3 days of placing the order will get refund of 10%.
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Non-Refundable Items:
- Custom-made or personalized items are non-refundable and cannot be cancelled once production has started.
- Clearance and final sale items cannot be cancelled or refunded.
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Procedure for Cancellation:
- To cancel an order, customers must contact our customer service team as soon as possible.
- Phone: +91 9316137879
- Email: swetadesaidesign@gmail.com
- To cancel an order, customers must contact our customer service team as soon as possible.
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Return Process for Shipped Orders:
- If an order has already shipped, customers must wait to receive the package and then follow our return policy.
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Return Policy: Please refer to our return policy page for detailed instructions on how to return items.
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Return Policy: Please refer to our return policy page for detailed instructions on how to return items.
- If an order has already shipped, customers must wait to receive the package and then follow our return policy.
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Special Conditions:
- In cases of defective or incorrect items received, please contact our customer service within 2 days of delivery for a full refund or exchange.
- If there are unforeseen events like natural disasters or other emergencies, special accommodations for cancellations and refunds may be made at our discretion.